Financial Services Act FINSA

Client information on the Financial Services Act FINSA
The new Federal Financial Services Act (hereinafter FINSA) came into force in Switzerland on January 1, 2020. On the one hand, it contains regulatory provisions on the offering of financial services and financial products and, on the other, protective mechanisms for investors. Even before the FINSA came into force amahoro ag (hereinafter the company) attached great importance to protecting the interests of their clients. Based on the new legislation, the existing processes were further revised and adapted to the requirements of the FINSA where necessary within the transition periods provided. Below, we summarize the most important information for you.

About us
The company is an independent asset management company domiciled in Zürich. It holds a license from the Swiss Financial Market Supervisory Authority (hereinafter FINMA) as an asset manager within the meaning of Art. 17 para. 1 FINIA and is directly supervised by FINMA. The company can task and services in the areas of legal, compliance & risk, accounting and IT and/or draw on specific expertise from external partners (Outsourcing).

Our services
To our clients, we offer services in the fields of discretionary asset management, investment advice and the sole transmission of orders (Execution Only). In addition, we provide other family office services on request, such as the consolidation of additional custody accounts, administrative support in cooperation with custodian banks, etc.

The company also has the ability to structure products and act as asset manager for certain certificates.

All the services we offer and the corresponding costs are described in detail in the mandate agreement.

Conflicts of interest
As part of our service, we consider a comprehensive range of products and services, which is limited by selection processes that are tried and tested and suited to your needs. For this purpose, we can also draw on research material from third parties (e.g. custodian banks). We strive to exclude conflicts of interest wherever possible and otherwise disclose them transparently. If research material from third parties is used and taken into account in the implementation of the investment strategy, this is done exclusively after careful examination and selection from the entire market offering considered in your best interest.

Our employees are bound by our internal code of conduct, which ensures that the needs of our clients are paramount. For further information we are of course at your disposal.

Client segmentation
An important element of client protection in the FINSA is the segmentation of clients into investor protection classes. We divide them into three segments “private clients”, “professional clients” and “institutional clients”. Private clients enjoy the highest level of investor protection.

Unless you are informed otherwise, you are classified as a private client. Of course, you can request that your classification under FINSA be changed at any time. We will then discuss with you the possible alternatives and the associated requirements.

If, following a written complaint from you to the company, a conflict arises that cannot be settled bilaterally, you can turn to the ombudsman’s office. The aim of the ombudsman’s office is to reach an agreement between the parties in a neutral and independent manner. The service of the ombudsman’s office is generally free of charge and offered in German, French, Italian and English. We are affiliated with the following ombudsman’s office: Financial Services Ombudsman (FINSOM), Avenue de la gare 45, 1920 Martigny – Switzerland. Questions can also be answered by phone under the number +41 27 564 04 11 or by e-mail under

Do you have any further questions? We are at your disposal under the following contact details: amahoro ag, Hornergasse 10, 8001 Zürich – Switzerland, by phone under the number +41 58 680 59 50 or by e-mail under